Frequently Asked Questions

How does EMERgency 24 monitor a Novotny Electronics security and fire alarm system?

When a threat or problem is detected, the alarm panel sends a predefined signal to operators at EMERgency 24. The operator immediately reads the signal and dispatches the appropriate authorities. Learn more about EMERgency 24.

Once my system is installed, will someone train me on how to use it?

Yes! Novotny Electronics technicians take the time to help you become comfortable with using your new system. From arming and disarming, to the proper cancellation procedures – Novotny Electronics makes sure you are properly trained.

If I need service, what is your response time?

Our technicians are always available and have a goal of same say service.

How much does a standard security system cost?

There really is no such thing as a standard security system because every property is different. A security system is an investment just like your home or business. And often times the cost of a system is greatly offset by the discounts in insurance premiums and in profit loss prevention for businesses. At Novotny Electronics, we do our best to stay within your budget while providing optimal protection for your most valuable assets.

Does my system have to be wired?

No, there are wireless solutions available for almost every security application.

Do I need to protect every door and window in my home?

Not necessarily.  We begin by protecting the most vulnerable points in your home.  At Novotny Electronics, we take your security personally by providing the optimum amount of security protection while staying within your budget.

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